Mercure Newbury West Grange Hotel
客人怎么说
From the minute we arrived we were made to feel welcome, especially by Mohammad and Laura. All staff work really hard and muck in where needed to keep a smooth running ship. Rooms are spacious and clean and warm. Beds really comfy. Bar prices reasonable for a hotel. Breakfast very very good. Poached eggs cooked to perfection, and the sausages were good meaty proper local sausages... Always tell a good breakfast by the sausages! Decent sized TV in bedroom and fridge. We will certainly be returning when next in Newbury. Thank you to everyone that made our stay such a lovely one.
Denise
2024年12月
The room was really nice, the bathroom was lovely and the bed and pillows were super comfortable!
Teresa
2024年6月
The breakfast was lovely and no trouble when asking for dairy free alternatives. Also loved the superior double we were upgraded to free of charge. Nothing was too much trouble. Evening meal was also very nice and had room service.
Amanda
2024年2月
Good Location
Virginia
2024年7月
Loved the cooked breakfast and that it was gluten-free. Such a relief to be able to eat nice food. The shower was great but couldn't turn the water temperature down any further.
Barbara
2024年11月
The room was clean and tidy. The breakfast food choices and quality was good. The bed was nice and large, with lots of socket outlets in the room and even built in USB charging ports.
Michelle
2023年7月
Clean and cosy. Lovely evening meal and not too expensive. Breakfast standard buffet style. Only scrambled eggs available. Staff were very welcoming and helpful. Laura on front desk was superb, she offered help when needed and showed genuine interest in the family event occurring. All round fantastic stay.
Barbara
2024年9月
The hotel was clean, and comfortable. Free parking outside the front door is a huge bonus. The food was excellent. The TV in my room had no remote control. I informed reception and they were unable to replace it despite extensive searches and multiple attempts with remotes from other rooms, so they moved me to another room which was a slight upgrade. The bed was comfortable. The location was excellent for my stay for the Thatcham research centre.
I
2023年3月
Room was lovely, we did have a problem with the tap in our room, but luckily we had bottled water to clean our teeth and was hands
Amanda
2025年1月
clean, quiet, great location for our requirements. nice breakfast, staff that were there were nice. if anything they were perhaps a little understaffed but there were not many people staying so that could be just sensible economics.
Michelle
2023年3月
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