Mercure Newbury West Grange Hotel

From the minute we arrived we were made to feel welcome, especially by Mohammad and Laura. All staff work really hard and muck in where needed to keep a smooth running ship. Rooms are spacious and clean and warm. Beds really comfy. Bar prices reasonable for a hotel. Breakfast very very good. Poached eggs cooked to perfection, and the sausages were good meaty proper local sausages... Always tell a good breakfast by the sausages! Decent sized TV in bedroom and fridge. We will certainly be returning when next in Newbury. Thank you to everyone that made our stay such a lovely one.

The breakfast was lovely and no trouble when asking for dairy free alternatives. Also loved the superior double we were upgraded to free of charge. Nothing was too much trouble. Evening meal was also very nice and had room service.

Loved the cooked breakfast and that it was gluten-free. Such a relief to be able to eat nice food. The shower was great but couldn't turn the water temperature down any further.

Clean and cosy. Lovely evening meal and not too expensive. Breakfast standard buffet style. Only scrambled eggs available. Staff were very welcoming and helpful. Laura on front desk was superb, she offered help when needed and showed genuine interest in the family event occurring. All round fantastic stay.

Room was lovely, we did have a problem with the tap in our room, but luckily we had bottled water to clean our teeth and was hands